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The Lush Phenomenon: More Than Just Bubbles and Scents

In a world increasingly dominated by mass-produced, chemically-laden cosmetics, one brand stands out as a vibrant, fragrant, and ethically-driven anomaly: Lush. From its humble beginnings in Poole, England, Lush has blossomed into a global powerhouse, captivating hearts and minds with its fresh, handmade products, unwavering commitment to ethical sourcing, and unapologetically bold approach to campaigning for social and environmental justice. But what is it about Lush that resonates so deeply with its devoted fanbase? Is it simply the kaleidoscopic bath bombs and decadent skincare, or is there a deeper philosophy that sets it apart?

To truly understand the Lush phenomenon, we must delve beyond the immediate sensory delight and explore the very foundations upon which this unconventional beauty brand is built. It’s a story of innovation, integrity, and a relentless pursuit of a better way of doing business, rooted in radical retailing and a profound belief in the power of fresh ingredients.

The story of Lush is intrinsically linked to the entrepreneurial spirit and ethical convictions of its founders, particularly Mark Constantine and Liz Weir. Their journey in the beauty industry began long before Lush, with ventures like Cosmetics To Go, a mail-order business that, while ultimately unsuccessful, laid crucial groundwork. It was here that they honed their craft for creating fresh, innovative products, many of which would later become Lush staples. The lessons learned from the challenges of Cosmetics To Go – particularly the importance of direct retail and a strong brand identity – proved invaluable. When Lush officially launched in 1995, it wasn’t just another cosmetics company; it was a rebellion in a retail landscape saturated with impersonal beauty counters. The idea was simple yet revolutionary: to offer fresh, handmade cosmetics with minimal packaging, ethical ingredients, and a transparent approach to their creation. This ethos was a direct response to the prevalent practices of the time, which often prioritized profit over people and the planet. The initial concept was bold and almost counter-intuitive. Imagine a shop where bath bombs sat unwrapped like artisanal cheeses, where blocks of soap were sold by weight, and where the air was thick with a symphony of natural aromas. This multi-sensory experience was, and remains, a cornerstone of the Lush identity. It encourages discovery, interaction, and a deep connection with the products, creating an immediate and memorable impact on anyone who steps inside.


At the heart of Lush’s appeal is its unwavering commitment to “fresh handmade cosmetics.” This isn’t just a marketing slogan; it’s a fundamental principle that dictates every aspect of their product development and manufacturing. Unlike many mainstream brands that rely on extensive preservatives and synthetic fillers to prolong shelf life, Lush prioritizes using fresh, natural ingredients like fruits, vegetables, and essential oils. This emphasis on freshness translates into a palpable difference in the products’ vibrancy, texture, and aroma. They are bursting with active compounds, vitamins, and antioxidants that are more readily absorbed and utilized by the skin and hair, offering a more potent and effective experience. The “handmade” aspect further reinforces this commitment to quality and craftsmanship. Each Lush product is lovingly crafted by hand, often in small batches, by dedicated teams of compounders. This process allows for meticulous attention to detail, ensuring consistency and quality that automated production lines often cannot replicate. It also imbues each product with a unique character, making it feel less like a mass-produced item and more like a work of art. The human touch, the care invested in each creation, is a subtle yet significant factor in the perceived value and efficacy of Lush products. Furthermore, the inherently shorter shelf life of fresh products encourages consumers to use them while they are at their most potent, minimizing waste and ensuring optimal results. This cyclical consumption model is a quiet rebellion against the “buy and hoard” mentality often fostered by the beauty industry, promoting mindful usage and reducing environmental impact.

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